Situation: This client is a leading science and research-driven producer of innovative plant health solutions, who use Acumatica as their ERP system. Given the complex setup of their business and its accounting processes, they were in serious need of an Acumatica Specialist to help manage, maintain, and customise their system to ensure ROI was met and the business could continue to grow efficiently.
When they approached Capax, they had already interviewed over 10 people for the position, none of whom had any prior Acumatica experience, and they were at the stage where they were having to explore routes which would include continuining to rely on the unresponsive and costly support from their reseller.
Result: After one discovery call with Capax, in which we clearly identified their challenging situation and the ideal solution to it, we presented them with the perfect specialist within a week. This individual has since helped improve efficiency and the business to grow effectively with real time data without incurring any further costs from their Partner.