Case Studies

Senior Business Analyst Placed to Guide Critical ERP Decision

A Finance & Operations (F&O) user seeking to strengthen their internal team with a Senior Business Analyst. The business was at a crossroads, needing expert guidance to choose between NetSuite and F&O for their next ERP implementation.

The Client

The Challenge

After more than six months of independent searching, the client struggled to find a candidate with hands-on experience in both NetSuite and F&O. They were determined not to proceed with an ERP decision without a salaried expert on staff. This hiring delay created significant inefficiencies and stalled progress across the organisation.

The Solution

With four other agencies involved, we were asked to focus solely on quality—only the most suitable candidates would be considered. We quickly assembled a targeted shortlist, presenting 10 carefully selected profiles within seven days. This enabled the client to focus on candidates who truly matched their requirements, including a willingness to work on site five days a week.

The Outcome

The client interviewed five candidates and hired a highly motivated analyst who had family in the area. With the right expert on board, they were able to confidently select their ERP and begin the implementation process before the end of 2025.

Our achievements

In the last five years, we’ve facilitated 2,500+ interviews to solve more than 400 hiring issues.

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A word from our clients

“I was amazed at the level of professionalism and efficiency with which my case was taken care of. I personally need to thank Capax for all the help they provided in finding me the right position, at the right time, in the right location and more importantly, in the field and type of job I was looking for.”

— Candidate

“Capax are extremely well connected and has always surprised us with the speed at which they can find high calibre candidates, even though we operate in a relatively niche market.“

— CTO

“Capax Resource Management have been our recruiting partner for a decade, and have helped us to build almost 70% of our talented R&D team! This has required a strong understanding of the market, in a competitive and emerging technology space.”

— Director of talent management, Customer Matrix

“Capax helped me find a new position in a FinTech start-up. The technical and commercial challenges are really exciting and the team is both friendly and committed. I really enjoy working there!”

— Candidate, Customer Matrix

“Over the past year and a half Capax have provided placement services for the hardest to fill positions on my team. Their laid back personality and commitment to finding the right resources have made them an invaluable partner. Communication is key in my business and Capax is always on point. I have enjoyed working with Capax and hope to work with them again in the near future. I would highly recommend their services.”

— Microsoft Dynamics Hiring Manager – XO Group Inc.

“Capax was great to work with and did an amazing job of being the intermediary between me and their client. All questions were answered quickly and thoroughly, and they never missed a beat”

— Dynamics ERP Business Analyst candidate